Job Description

Job Title: Hostess

Location: El Cortez, Downtown Las Vegas

Benefits:

• Health Benefits through Culinary Union
• One of the few downtown properties with free employee parking
• Free employee dining with rotating meals daily
• Free uniform laundering service
• Fantastic opportunities for growth & promotion transfer

About El Cortez:

Located in the heart of the Fremont East Entertainment District, El Cortez opened in 1941 and was the first major resort in Downtown Las Vegas. We are proud to be listed on the National Registry of Historic Places. We are a family-run and operated casino that welcomes a diverse group of employees with the goal of providing excellent customer service to our guests.

Job Summary:

As a Hostess, you will be the first point of contact for guests, warmly welcoming them and ensuring a smooth seating process. Your responsibilities will include managing reservations, taking orders, processing payments, and providing excellent customer service to enhance the overall dining experience.

Responsibilities:

• Greet guests with a friendly and welcoming attitude.
• Assist with seating guests, ensuring an efficient flow of diners.
• Maintain cleanliness of the restaurant, including sweeping and tidying up.
• Smile and greet guests as they enter.
• Inquire about guest seating preferences and accommodate accordingly.
• Escort guests to their desired seating areas.
• Inform guests about specials and who will be serving them.
• Maintain knowledge of the current dining stations and which servers are assigned to them.
• Organize the waiting queue and rotate seating to avoid over-seating food servers.

Qualifications:

• Must be at least 21 years of age.
• Pass pre-employment (urine) drug and alcohol tests.
• Prior experience in hosting is required.
• Must be available for on-call/extra shifts, including Day/Swing/Grave shifts, weekends, and holidays.
• Physical capability to withstand prolonged standing, stretching, bending, walking, and lifting.
• Strong language skills, including reading, writing, speaking, and understanding English.
• Must obtain or renew all necessary work cards, particularly a Health/Food Handlers Card.

Preferred Qualifications:

• Experience with InfoGenesis point of sale (POS) is preferred.
• Knowledge of dining stations and ability to rotate seating to manage server workloads.
• Ability to organize the waiting queue efficiently.

Disclaimer:

This job description is not intended to include every duty and responsibility of the job, nor is it intended to be an exhaustive list of the skills, abilities, requirements, and working conditions for this job. While it serves as an accurate reflection of the job, management reserves the right to revise the details of the job and assign additional tasks based on job necessity, such as emergencies, changes in personnel, workload, rush jobs, or technical developments.

Work Location: In person

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