Job Description

Job Description

Job Title: Certified Medical Assistant (CMA)

Job Type: Full-Time

Location: Compassionate Care Clinic

About the Position

We are seeking a compassionate, organized, and dependable Certified Medical Assistant (CMA) to provide clinical support to healthcare providers and assist with daily clinic operations. This position primarily supports behavioral health services while helping ensure patients receive respectful, efficient, and well-coordinated care.

The ideal candidate has strong communication skills, maintains patient confidentiality, and is comfortable working in a team-based clinical environment. Bilingual English/Spanish communication skills are required.

Responsibilities

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• Conduct patient intake, verify patient information, update medical records, and document vital signs as appropriate.
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• Assist healthcare providers with patient flow and clinical support during clinic operations.
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• Explain discharge instructions and follow-up appointment details to patients clearly and respectfully.
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• Assist with patient-related phone calls, including appointment reminders and follow-up communications.
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• Provide English-Spanish translation for patients during medical and behavioral health visits as needed.
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• Support clinic staff with patient intake and general clinical duties.
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• Maintain accurate and confidential documentation in the electronic medical record (EMR) system in accordance with HIPAA requirements and clinic policies.
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• Assist with coordinating patient care and follow-up as directed by healthcare providers.
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• Perform other related duties as assigned.
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Qualifications and Required Skills

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• Current Certified Medical Assistant (CMA) credential required.
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• Bilingual English/Spanish communication skills required.
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• Previous experience in a medical or behavioral health clinic preferred.
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• Strong interpersonal and communication skills.
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• Ability to interact professionally and compassionately with patients.
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• Excellent organizational skills and attention to detail.
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• Ability to work collaboratively in a team-based clinical environment.
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• Ability to maintain patient confidentiality and appropriately handle sensitive information.
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Physical Requirements

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• Ability to stand for extended periods and interact with patients throughout the workday.
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• Ability to assist with patient intake and operate clinical equipment as needed.
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Travel Requirements

No travel is expected for this position.

Work Authorization

Candidates must be authorized to work in the United States.

Additional Information

This job description is intended to outline the general responsibilities and requirements of the position. It is not an exhaustive list of all duties, responsibilities, or activities. Job responsibilities may change at any time based on the needs of the organization.

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